Delivery Information
Orders are despatched Monday - Friday. We aim to despatch your goods within one working day of receiving your order, however in busy periods this can take a little longer.
Postage costs are detailed below although we reserve the right to amend these costs for large or bulky items. Please email or phone if you are concerned about this. All goods are posted using either Royal Mail Signed For or via courier. Goods cannot be classified as lost until 14 days after posting. Please note, at present we do not deliver to non-UK addresses.
FREE STANDARD DELIVERY- UK orders over the value of £75.00 except where the order contains bulky items or is for despatch to Highlands and Islands or Northern Ireland as detailed below. Bulky items are defined as over 20kg or greater than 1.4m in length.
UK Mainland orders up to 2.00kg and less than 1.4m long:
Standard Delivery - £4.95 - 3 to 5 working days via Royal Mail. (Please note this may be longer due to strikes)
Express Delivery - £7.95 - 1 to 3 working days via DHL.
UK Mainland orders between 2.001kg – 20.00kg and less than 1.4m long: £10.95
UK Mainland orders between 20.001kg – 30.00kg and less than 1.4m long: £14.95
UK Mainland Bulky orders i.e bins and lunge whips: £24.95
UK Mainland orders over 30.00 1kg or more than 1.4m long: A quotation for delivery will be required. Please place the order and we will contact you with a delivery quotation which, if acceptable, will be added to the total for the order and payment will be taken.
UK Mainland is defined as all postcodes in England and Wales; Scotland postcodes included are DD, DG, EH, FK, G, KA (except KA27 & KA28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3.
UK Highlands & Northern Ireland is defined as all postcodes in Northern Ireland; Highlands postcodes are AB31 to AB38, AB40 to AB56, IV1 to IV28, IV30 to IV32, IV36 to IV40, IV52 to IV54, IV63, KW1 to KW14, PA21 to PA38, PH4 to PH41, PH49, PH50. Please contact us for a price for delivery to these areas.
UK Islands is defined as Isle of Man, Channel Islands and postcodes HS, IV41 to IV49, IV51, IV55, IV56, KA27, KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE. Please contact us for a price for delivery to these areas.
Pallet delivery charges start from £40.00 depending on pallet size and delivery location, please contact us for details.
Collect In Store
We offer a Click & Collect service at our Northallerton, Ferryhill and Pickeringstores. Your order will usually be available to collect the next working day and we will hold the item for you for 7 days. We will confirm that your order is ready to collect by email, please bring this email with you and some form of ID.